Data Privacy Statement

1. Data protection at a glance

General information

The following section provides a simple overview of what happens with your personal data when you visit our website. Personal data are all data which can be used to personally identify you. For more detailed information about data protection, please see our full data privacy statement below.

Data processing on our website
Who is responsible for the processing of your data?

Responsibility for data processing:
Sítio Solestre’lua, Herr Schmersal, Holster Str. 116, 49324 Melle
Email: info@solestrelua.com

How do we collect your data?

Firstly, your data are collected when you provide us with your personal details, for example on our contact form.

Other data, usually technical data (e.g. internet browser, operating system or time of visit), are collected by our IT systems when you visit our website. This collection is automatic upon accessing our website.

What do we use your data for?

Some of the data are collected in order to guarantee error-free presentation of our website on your screen. Other data can be used to analyse user behaviour in order to optimise our website.
Data which you specifically communicate to us, for example on our contact form, are used to process your request.

Why are we allowed to process your data?

The legal basis for data processing is Art. 6 Par. 1 lit. b DSGVO (General Data Protection Regulation), which permits data processing for the conclusion of a contract or fulfilment of pre-contractual measures. The legal basis for website optimisation is Art. 6 Par. 1 lit. f DSGVO. If you give us your consent, the legal basis is Art. 6 Par 1 S 1 lit. a DSGVO.

What rights do you have with regard to your data?

(1) You have the right – at any time and free of charge – to request information about the origin, recipient(s) and purpose of your stored personal data. If you have given your consent to data processing, you can withdraw your consent at any time. You also have the right to demand that your data be rectified, blocked or erased.

(2) You have the right to receive any data which we process automatically on the basis of your consent or in order to fulfil a contractual obligation, provided that the transfer is in a conventional, machine-readable format. Should you demand direct transfer of such data to a responsible third party, this will only be possible if technically viable.

(3) Should your data privacy rights be violated in any way, you have the right to complain to the responsible authorities.

Please click on the following link for a list of all responsible authorities and their contact data:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

2. General & mandatory information

Data privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data with the utmost confidentiality and in accordance with the legal data privacy regulations, as well as this data privacy statement.

We would like to point out that data transmission via the internet (e.g. email communications) can be subject to security issues. It is impossible to guarantee that data will always be protected from third parties at all times.

SSL and TLS encryption

For safety reasons and to protect the transmission of confidential information, e.g. reservations or enquiries you send to us as the operators of this website, this website uses SSL and TLS encryption.
You can recognise an encrypted connection because the address in the browser will change from “http://” to “https://” and a padlock symbol will appear.

When SSL or TLS encryption is activated, the data which you send to us cannot be read by third parties.

Non-consent to email advertising

We are obliged to publish our contact details in connection with our imprint. However, we do not consent to the receipt of advertisements and/or information which we have not expressly requested. The operators of this website reserve the right to take legal action if sent unrequested advertising, e.g. spam emails.

External links

Our website references our partners and provides external links. The validity of this data privacy statement does not extend to the websites of external providers, who have their own data privacy statements to cover their own websites. However, we do make an effort at all times to ensure that the providers we reference also adhere to appropriate data protection standards.

3. Data collection on our website

Cookies

Some of our pages use so-called cookies. Cookies do not damage your computer and they do not contain viruses. Cookies serve to make our website safer, more user-friendly and more effective. Cookies are little text files which are deposited on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically erased at the end of your visit to our website. Other cookies remain on your terminal device until you erase them. These cookies enable us to recognise your browser when you visit us the next time.

You can change your browser settings so that you are informed about all cookies being deposited, can permit cookies only in individual cases, can permit cookies only in certain situations, can fundamentally refuse all cookies, or so that all cookies are automatically erased when you close your browser. Deactivating cookies may impair the functionality of this website.

Cookies which are necessary in order to communicate with you electronically or to provide certain functions which you have requested (e.g. the shopping trolley function) are stored on the legal basis of Art. 6 Par. 1 lit. f DSGVO. The website operator has a justified interest in the storage of cookies in order to provide contents and services in an error-free and optimised state. Other cookies (e.g. cookies to analyse your surfing behaviour) are referred to separately in this data privacy statement.

On the basis of our justified interests (i.e. in the analysis, optimisation and economic running of our website in line with Art. 6 Par. 1 S. 1 lit. f DSGVO) or on the basis of your given consent in line with Art. 6 Par. 1 lit. a DSGVO, we incorporate on our website third-party services and content, such as website analyses or fonts (hereafter "Content"). This is only possible if the IP address of the user is communicated to the third-party provider, otherwise the Content cannot be sent to the browser of the user. It is therefore necessary to communicate your IP address in order for the Content to be visualised.

GOOGLE ADS AND GOOGLE CONVERSION TRACKING

As an AdWords customer, we additionally use Google Conversion Tracking, an analytical service provided by Google Inc. (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google AdWords deposits a cookie ("conversion cookie") on your computer if you arrive at our website via a Google advertisement (Google Ad). These cookies remain valid for just 30 days and do not serve to identify you personally. If you access one of our pages and the cookie is still valid, then both we and Google can see that somebody who clicked on the Google Ad was redirected to our website. Every AdWords customer has a different cookie. This means that cookies cannot be traced via the websites of AdWords customers. The information acquired with the help of conversion cookies serves the compilation of conversion statistics for AdWords customers who have opted for conversion tracking. The AdWords customers find out the total number of users who clicked on their Google Ad and were redirected to a website of theirs containing a conversion tracking tag. However, they receive no information which would identify those users personally.

The legal basis for use of Google Analytics is your consent (Art. 6 Par. 1 S.1 lit a DSGVO.) Personal data are passed to the USA on the basis of the EU-US Privacy Shield and the corresponding appropriateness ruling by the European Commission. Google LLC, registered in the USA, is certified for the "Privacy Shield" US-European data protection agreement, which guarantees adherence to the level of data protection stipulated in the EU.

For more information about Google Ads and Google Conversion Tracking, please see the Google data protection regulations:
https://www.google.de/policies/privacy/

YOUTUBE WITH EXTENDED DATA PROTECTION

We use YouTube on our website. This is a video portal belonging to YouTube LLC, 901 Cherry Ave., 94066 San Bruno, CA, USA, hereafter "YouTube". YouTube is a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter "Google".

Service provider
The company which provides this service within the European Economic Area and Switzerland is Google Ireland Limited, a company registered (registration number: 368047) and operated according to Irish law and based at Gordon House, Barrow Street, Dublin 4, Ireland (and referred to as ""YouTube"", ""we"", ""us"" or ""our""). Any references in these Conditions of Use to the "affiliates" of YouTube relate to companies within the Alphabet Inc. Group acc. to §§ 15 ff. Companies Act.

We use YouTube in its "extended data protection mode" in order to be able to play you videos. The legal basis for this is Art. 6 Par. 1 lit. f) DSGVO. Our justified interest is in improving the quality of our website.
According to YouTube, the "extended data protection mode" function ensures that the data referred to in more detail below can only be transferred to the YouTube server if you actually start a video. Without this "extended data protection", a connection is made to a YouTube server in the USA as soon as you access a website page containing an embedded YouTube video. The data transfer is necessary to visualise the video on our internet website using your internet browser. While connected, YouTube will collect and process (at least) your IP address, the date and time, as well as the address of the internet website you have accessed. In addition, a connection will be made to the Google advertising network "DoubleClick". If you are simultaneously logged into YouTube, then YouTube will assign the link information to your YouTube account. If you would like to prevent this, then either you must log out of YouTube before you access our website, or you must change the relevant settings in your YouTube user account.

For the purpose of functionality, as well as to analyse user behaviour, YouTube permanently stores cookies on your terminal device via your internet browser. If you do not wish this to happen, you have the possibility to prevent cookie storage by changing a setting in your internet browser. See "Cookies" above for more details. For more information about the ways Google collects and uses data, as well as your rights and privacy options in this respect, please view the data privacy information provided by Google at:
https://policies.google.com/privacy/

"Server log files"

The website provider automatically collects and stores information in so-called server log files, which your browser communicates to us, also automatically. This information comprises:

  • browser type and browser version
  • operating system used
  • requested website or file
  • device type used
  • referrer URL
  • host name of accessing PC
  • time of server request
  • IP address
  • search tag if the search was conducted via the search engine Google or Bing.

Use of collected data for statistical purposes

Our website provider makes the following anonymised statistics available to us. We do not process or evaluate the statistics in any way. It is not currently possible to deactivate compilation of these statistics:

  • quantity of visits: number of visitors, sessions, page call-ups and search engine robots
  • visitor behaviour: duration of session, page call-ups per session, bounce rate
  • page analysis: entry pages, exit pages, error pages, most visited pages, pages with a high bounce rate, search items
  • source pages: all source pages and referring pages
  • visitor locations
  • browsers & systems: browser, browser versions, operating systems and operating system versions
  • file downloads.

Who can receive my data?

In order to process your request, we pass your data on to companies within our Group.

Will you pass my data on to countries outside the European Union?

In order to process your request or booking, your data will be sent to the responsible property manager in Brazil. This occurs on the legal basis Art. 49 Par. 1 lit. b DSGVO because the data is required in order to draw up a rental contract.

How long will you store my data?

Your data will be stored until we have finished processing your request or until existing statutory retention periods have expired.

Do I have to make my data available?

If you wish to take advantage of the offers on our website and wish us to process your request, then it is necessary that we have access to your personal data. For a (planned) conclusion of our contract with you, as well as to fulfil our contractual obligations, access is not only crucial, but also legally stipulated. It is impossible for us to enter into a contract with you if you do not make your data available to us.

Should you have a complaint, you can contact the responsible authorities at any time. The authority responsible for our company is listed under 1 (3). You have the right to initiate legal proceedings against a responsible authority (Art. 78 DSGVO), as well as against our company (Art. 79 DSGVO).

Automatic decision-making/ profiling

No automatic decision-making / profiling takes place.

4. Rights of data subjects

Your rights

As a person who is the subject of data processing, the General Data Protection Regulation (DSGVO) grants you the following rights (hereafter "data subject rights"):

Right to information (in acc. with Art. 15 DSGVO)

You have the right to be informed whether or not we are processing personal data of yours. If we are processing personal data of yours, then you have the right to know:

  • why we are processing your data
  • what types of personal data of yours we are processing
  • what type of recipients are receiving or intended to receive data of yours
  • how long we will store your data; if it is impossible to say, then we must inform you what the storage period will depend on (e.g. expiry of statutory retention periods)
  • that you have the right to have your data rectified or erased, including the right to restriction of processing and/or the possibility to object
  • that you have the right to complain to the responsible authority
  • where your data have come from, should we not have obtained them directly from you
  • whether or not your data are used for automatic decision-making and, if so, to know which logic underlies the decision-making process, and what the impact of this automatic decision-making process could be for you
  • that, if data of yours are transferred to a country outside the European Union, you have the right to know whether or not an appropriate level of security is guaranteed by the data recipient and, if so, on the basis of which guarantees,
  • that you have the right to demand a copy of your personal data. Data copies are always provided in electronic form. The first copy is free of charge, but further copies may incur an appropriate fee. A copy can only be provided if this does not infringe upon the rights of other persons.

Right to rectification of data (acc. to Art. 16 DSGVO)

You have the right to demand that we rectify your data if they should be incorrect and/or incomplete. This right also includes the right to completion by providing additional explanations or notifications. Rectifications and/or completion must then be performed without culpable delay.

Right to erasure of personal data (acc. to Art. 17 DSGVO)

You have the right to demand that we erase your personal data if:

  • your personal data are no longer required for the purpose for which they were originally collected and processed;
  • data processing is based on your given consent, and you have now withdrawn that consent.
    (This does not apply if:
    • another legal basis for data processing exists;
    • you have withdrawn your consent, but the data processing is legally permissible as a socalled "justified interest" [in acc. with Art. 6 Par 1 lit. e or f];
    • overriding, justified reasons for continued data processing exist.)
  • you have withdrawn your consent to data processing for targeted advertising purposes;
  • your personal data have been processed unlawfully;
  • the data refer to a child and were collected for electronic services on the basis of consent (acc. to Art. 8 Par. 1 DSGVO).

A right to have your personal data erased does not exist if:

  • the demand for erasure is overridden by the right to freedom of expression and/or information;
  • the processing of personal data is required
    • in order to fulfil a legal obligation (e.g. a statutory retention period)
    • in order to observe public tasks and interests according to the law (including "public health"), or
    • for archiving and/or research purposes;
  • the personal data are required for the enforcement, exertion or support of a legal claim.

Erasure must be immediate (without culpable delay). If we have published personal data (e.g. on the internet), then we must do everything within our technical power to ensure that other data processors are informed about the demand for erasure, including erasure of links, copies and/or replications.

Right to restriction of data processing (Art. 18 DSGVO)

You have the right to restrict processing of your personal data in the following cases:

  • If you have claimed that your personal data are incorrect, you can demand that your data not be used for any other purposes during the revision period, and their processing thus restricted.
  • Should your data have been processed unlawfully, you can demand that use be restricted instead of demanding that the data be erased.

Should you require your personal data for the enforcement, exertion or support of a legal claim, and should we no longer require your data, then you can demand from us that processing be restricted to the sole purpose of judicial proceedings.

If you have refused your consent to data processing (Art. 21 Par. 1 DSGVO), and if it has not yet been clarified whether our interests override your interests, then you can demand that during the revision period your data not be used for any other purposes, and their processing thus restricted.

Should you demand the restriction of personal data processing, then your data may be stored, but otherwise only processed

  • with your consent,
  • for the enforcement, exertion or support of a legal claim,
  • to protect the rights of other natural or legal persons, or
  • due to an important public interest.

Should it become necessary to ignore the restriction, you will be informed in advance.

Right to data transfer (Art. 20 DSGVO)

You have the right to demand that the data which you have made available to us be transferred to you in a conventional electronic format (e.g. a PDF or Excel document). You can further demand that we transfer such data directly to another company (named by you), provided that we have this technical possibility.
The condition underlying this right is that data are processed on the basis of your consent or to fulfil contractual obligations and aided by automatic procedures.
Exertion of the right to data transfer must not infringe upon the rights and freedoms of other persons. If you exert your right to data transfer, you still retain your right to data erasure in acc. with Art. 17 DSGVO.

Right to refuse consent to certain forms of data processing (Art. 21 DSGVO)

If your data are processed in order to serve a public interest or other justified interest, you can still refuse your consent. To do this, you must name the reasons resulting from your own particular situation which form the basis for your refusal. They might be e.g. special family circumstances or a non-disclosure agreement requiring protection.

Should you refuse your consent, we must cease all processing of your data for the abovementioned purposes, unless

  • there are compelling reasons for data processing which are worthy of protection and which override your interests, rights and freedoms, or
  • data processing is necessary for the enforcement, exertion or support of a legal claim.

You may withdraw your consent to use of your data for targeted advertising purposes at any time; this also includes profiling connected to targeted advertising. If you refuse or withdraw your consent, we may no longer use your data for targeted advertising.
We do not arrange for or conduct targeted advertising or profiling.

Prohibition of automatic decision-making/ profiling (Art. 22 DSGVO)

Decisions we make which can have legal consequences for you or considerably impact you may not be based exclusively on the automatic processing of personal data. This also includes profiling.

This prohibition does not apply if the automatic decision-making

  • is required in order to conclude a contract with you or fulfil contractual obligations towards you,
  • is permitted due to legal stipulations if these stipulations contain appropriate measures to protect your rights and freedoms, as well as your justified interests, or
  • is conducted with your express consent.

Decisions which are based exclusively on the automatic processing of particular personal data categories (= sensitive data) are only permitted if conducted on the basis of your express consent, or if there is a considerable public interest in the processing and appropriate measures are taken to protect your rights, freedoms and justified interests.

Exertion of data subject rights

In order to exert your data subject rights, please contact the responsible authority listed in section 1. Requests which are submitted electronically are usually also replied to electronically. All information, notifications and measures made available in accordance with the DSGVO, including the exertion of data subject rights, are fundamentally free of charge. Only in cases of obviously unfounded or excessive applications do we have the right to charge an appropriate fee for processing, or to refuse action altogether (Art. 12 Par. 5 DSGVO).

Should there be justified doubt regarding your identity, we have the right to demand additional information from you for identification purposes. If identification remains impossible, we have the right to refuse processing of your request. Should we fail to identify you, we shall notify you of this – if there is a possible way to do so (see Art.12 Par. 6 and Art. 11 DSGVO).

Requests are usually processed within one month of receipt. This period can be extended to two further months if the request is particularly complex and/or a high number of requests are received simultaneously; should an extension be necessary, we will contact you within the first month of receipt and inform you about the delay and the reasons for this delay. If we should fail to take action upon receiving your request, we will contact you within the first month of receipt and inform you about the reasons for our inaction and about your right to complain to the responsible authority or to commence legal proceedings (Art. 12 Par. 3; 4 DSGVO).

Please note that you can only exert your data subject rights within the framework of the restrictions and limitations stipulated by the Union or Member States (Art. 23 DSGVO).

5. Analysis tools

This website currently uses no analysis tools.

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